First impressions count, and unfortunately, 40% of consumers have been disappointed with their initial banking onboarding experience to the point where they abandon the process altogether. Banks have gotten complacent with their onboarding process. With so many changes in consumer behaviors, industry trends and technology offerings, it’s easy to put new client onboarding on the back burner.
Architecting, procuring, deploying and configuring an enterprise content management (ECM) system is a big undertaking, and once complete, many organizations feel “ECM exhausted.” They think that the system is “up” and should stay that way without much attention. Yet the reality of the business environment…
The industry average for intelligent character recognition is only about 70 percent. There are a lot of factors that keep this number low, many of which you can prevent in form design. This white paper is a guide on how to design paper-based forms so your capture process goes smoothly.
Given FileNet’s robust capabilities and enterprise-level applicability, you should consider it through that lens. When developing a corporate technology program, you will want to approach the topic through four areas of interest: purpose, people, technology and process.
When an organization receives thousands of pieces of client information a day in all different kinds of forms, managing content effectively must be a core focus. An efficient content management system should quickly capture, identify and file content while alerting business processes and users that it arrived.
Advanced Case Management for IBM Case Manager is a redbook for IT architects and specialists that details the concepts and capabilities of IBM Case Manager.
Discover how you can deliver fast and efficient claim settlements to increase customer satisfaction and more.