Now Browsing: Trust & Wealth (ECM)

How a Client-Centric Outlook Sets Us Apart

How a Client-Centric Outlook Sets Us Apart

The typical customer experience for purchasing software, IT hardware, or even professional services looks a little something like this: You do some online research, read reviews and articles in journals and magazines (online or in print) and/or talk to your peers inside or outside of your organization or even go as far as hiring a consultant. Then after a while, you narrow your choices down to one or more vendors that you may evaluate even further – perhaps having the vendors perform a proof of concept or provide a demo. You’re a customer in this scenario.

Page 1 of 41234