IBM Datacap Professional Services

Upgrades

Installation

Configuration

Deployment

Health Checks

When was the last time you assessed your Datacap system to make sure it is functioning at max efficiency? Are you trying to extend its capabilities to another department or add functionality to it? If you said yes to any of those questions, it is time for a checkup.

Our Datacap team provides clients with comprehensive health checks to understand and evaluate your current process, your goals, and how the technology is performing. From there, we develop a proof of concept that outlines how to get you to your goals. A Datacap health check is the first step to improving your system for future growth and efficiency.

IBM Datacap Installation & Configuration

Out of the box Datacap is a powerful tool, however not every business operates the same. That is where customization comes into play. Here at Pyramid Solutions, we don’t just install Datacap – we partner with you to ensure a successful project. We work alongside your IT and business users to fully understand your objectives and needs so we can create the best possible Datacap system for your entire organization.  

Common configurations include:

  • Integrate the solution into another line of business applications like Guidewire, Oracle or SAP.
  • Customize the UI with dynamic document fields. The ability to hide irrelevant data fields or make new ones appear based on inputted data helps users work faster. This also improves accuracy and the overall user experience by eliminating clutter.
  • Integrate document level reporting. On its own, Datacap logs batch-level information, but we can extend this capability to provide document-level reporting that produces an audit trail for each document including user activity. Tracking metrics at the document level allows users to fine-tune their Datacap applications and processes to provide managers and administrators with visibility into things like:
    • Bottlenecks
    • Individual user performance (e.g. how long a user spends validating particular documents)
    • Turnaround times
    • Quantity of pages going through Datacap per day
    • Field level accuracy

 

 

IBM Datacap Managed Services 

Why burden your team with the unwanted stress of building, deploying, and maintaining your Datacap infrastructure and applications?

Pyramid Solutions’ Managed Services provides you the assurance and time to focus on providing new innovative services to your customers.  With a secure environment and guaranteed high availability, your applications will be humming 24×7. 

From building out your cloud strategy to customizing applications to deployment, let Pyramid Solutions handle it.   

IBM Case Manager Managed Services

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