Businesses have used Workplace XT for a long time to create process workflows, interact with content and define custom searches, so many have been hesitant to upgrade to Content Navigator due to the stress it could cause end-users. But we also have good news for you if you’re a FileNet customer still operating on Workplace XT: the conversion to IBM Content Navigator allows users to keep existing workflows and doesn’t require much customization.
Making sure your IBM Case Manager solution deployment goes smoothly has everything to do with guaranteeing that you accounted for all the variables. The last thing you want when you finally make the move to production is for your users to show up Monday morning to a system that behaves differently than the one you just certified in TEST.
I recently concluded working on a project with a client that needed a lot of assistance for even the smallest tasks. One of their employees was supposed to have a certification to serve as an Administrator, but never got it. This led to a lot of time lost on both sides.
One of our two presentations at IBM Content 2017 was about best practices for extending IBM ECM with IBM Case Manager.
Siloed departments, budget limitations, lengthy approval processes and limited resource availability are common hurdles to overcome when implementing new technology. Our solution to this challenge was to create a reusable approach to case solution development.
Have you heard? IBM reformatted their traditional IBM Content roadshows into workshops focused on Datacap, Case Manager/Content Foundation (FileNet) and ECM strategies.
By combining IBM Predictive Analytics and Bluemix tools, you can tell which tasks, data and documents will lead a case to a more successful completion. These tools can extend both on-premise and cloud solutions that you may already have. We use predictive analytics to make a standard case solution smarter. This means knowledge workers can make decisions guided by cognitive components. With each case processed, the tool becomes more knowledgeable and accurate, taking case solutions to the next level. Below is a presentation we gave at IBM World of Watson.
See how fast the Pyramid eXpeditor Bookmarking Viewer really is in this short video.
PX 4.0 includes a brand-new Bookmarking Viewer, that promises significant performance advantages and boasts major enhancements to existing features like Bookmarks, Tags, Split/Merge and Content Explorer.
A lot of our clients were unsure about attending IBM World of Watson (WoW) this year. As an IBM ECM (enterprise content management) Business Partner, we too were skeptical about being a Gold Sponsor. I mean, it’s Watson, c’mon! What could be more intimidating?
One of the most common questions clients ask us when designing an enterprise content management system is how to best define the document taxonomy.
Pyramid Solutions is excited to attend World of Watson 2016. As gold sponsors, we’ll join an elite group of thought leaders and 20,000 attendees to unleash the power of data, analytics and cognitive technology.