Robotic Process Automation is used to streamline processes and improve customer experience. Learn how it can be applied towards insurance.
COVID-19 has affected the insurance industry, forcing employees to work remotely. Learn how this sudden change has impacted insurance providers.
Listen to Jay Sarzen, Senior Analyst at Aite Group, and Will Sellenraad, Insurance Principal at Pyramid Solutions, to hear how P&C providers are using RPA to focus their claims departments more on customer interactions by automating necessary low value added tasks with RPA.
Technologies like digital applications for clients and other advanced forms of product delivery dramatically changed insurance industry standards in 2018. In 2019, insurance CIOs should be paying attention to additional technologies such as machine learning and blockchain.
Advancements in technology have allowed insurance CIOs to step back and look at the way the business is operating and how products are being delivered.
Just released today and the only one of its kind, Medical Extraction is clearing the way for life insurers and reinsurers to obtain accelerated underwriting programs by leveraging optical character recognition (OCR), natural language processing, AI and more.
“The pace of change has never been this fast before and it’ll never be this slow again.” This quote nails the impact technology is having in all industries as the digital revolution matures. Technological impacts and the pace of change does vary from one industry to another and many single out insurance for being slower and behind.
“The conservative reputation the industry enjoys has served to camouflage a tremendous track record of innovation.” – Deloitte | Despite its longstanding conservative, stoic persona the life insurance industry has always experienced innovation. The difference now is that insurance innovation has become the new face of the industry because of the adjective that’s been tacked on to it: disruptive.