Content Services

What Does IBM Business Automation Workflow (BAW) Mean for Case Manager Users

What Does IBM Business Automation Workflow (BAW) Mean for Case Manager Users

As the new IBM Business Automation Workflow has many great capabilities, a lot of IBM Case Manager clients are asking themselves what does this mean to my existing Case Manager environments, do we need to upgrade, what will happen? What is different?

Watch this 20 minute webinar to learn how IBM BAW affects existing Case Manager environments.

Workplace XT is Over… Now What?

Workplace XT is Over… Now What?

Businesses have used Workplace XT for a long time to create process workflows, interact with content and define custom searches, so many have been hesitant to upgrade to Content Navigator due to the stress it could cause end-users. But we also have good news for you if you’re a FileNet customer still operating on Workplace XT: the conversion to IBM Content Navigator allows users to keep existing workflows and doesn’t require much customization.

What are Content Services?

What are Content Services?

Content services represents a new way of thinking about how content and data should be managed in a business environment. In the past with “ECM,” the importance of managing content was mostly placed on how it would be stored and organized. Content services prioritize insights that can be extracted and analyzed from the content.