Contact & Support
Connect with our expert team
We’re here to help you solve complex automation challenges to empower your business. Reach out to connect on your ongoing needs, projects, and questions. We’re also open to connecting with partners and other industry leaders.
Address:
30200 Telegraph Road Suite 440
Bingham Farms, MI 48025
Phone: (248) 549-1200
Fax: (248) 549-1400
Priority Support Contracts: (888) 253-4945
Ongoing support
Our US-based team is here to help. We’re dedicated to providing the best experience and value to maximize your solutions. Explore our support details for login information, inquiries, contact details, downloads, and more, based on your specific needs.
IntelliWORKS™ MES
Connect with one of our experts for MES support:
- For Standard Production Support (248) 549-1200
- For Priority Support Contracts (888) 253-4945
Industrial Protocol Connectivity
Download upgrades, access software, or talk to a representative:
- For inquiries, start here:
- NetStaX Protocol Software & Services
- Or call (248) 549-1200
- NetStaX software logins
- EtherNet/IP Scanners Development Kit (ESDK)
- EtherNet/IP Adapter Development Kit (EADK)
- EtherNet/IPScanner DLL Kit (EIPS)
- EtherNet/IP Adapter DLL Kit (EIPA)
- EtherNet/IP Device Interoperability Test Tool (EDITT)
- EIPScan Test Tool (EIPScan)
- DeviceNet Master Development Kit (DMDK)
- DeviceNet Slave Development Kit (DSDK)
