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If you work at a manufacturing or supplier plant, you already know that tracking operations with paper-based methods has many issues. And for lean operations, a host of issues is not ideal for any plant.
I’ve done 50+ FileNet upgrade service projects in the past 10 years and I see clients make the same mistakes over and over when it comes to upgrading IBM FileNet P8. IBM recently released FileNet P8 5.5.X which means FileNet P8 5.1.X and 5.2.1.X are soon-to-be unsupported.
Have you ever walked through the Sleeping Bear Sand Dunes in Northern Michigan? It’s a really cool experience, but it’s also rather deceiving. Your goal is to walk to the Lake Michigan shoreline and for most of your journey through the dunes, you can see the lake in the distance – this is what makes it so deceiving.
First impressions count. That’s why the client onboarding process that banks provide has to be good. If a client has a bad experience with your bank while they’re trying to become a customer, what does that tell them about the rest of the experiences they’ll have? In a competitive market, banks have a lot to lose if their first impression isn’t an impressive one.