The COVID-19 pandemic has forced industries around the world to reshape how they do business. To understand the effects this pandemic is having on the banking and finance industry and determine how financial institutions can combat them, we sat down with our very own Bruce Switzer, Banking and Financial Services Principal, and Marty Gulewicz, Banking and Financial Engagement Manager, to talk about what they are seeing within the banking and financial landscape since COIVD came into play.
Higher Education institutions are turning to Robotic Process Automation (RPA) to improve internal operations. RPA is a tool that allows universities to provide better student and staff experiences, reduce costs, and automate tasks within their existing systems.
Businesses have used Workplace XT for a long time to create process workflows, interact with content and define custom searches, so many have been hesitant to upgrade to Content Navigator due to the stress it could cause end-users. But we also have good news for you if you’re a FileNet customer still operating on Workplace XT: the conversion to IBM Content Navigator allows users to keep existing workflows and doesn’t require much customization.
I’ve done 50+ FileNet upgrade service projects in the past 10 years and I see clients make the same mistakes over and over when it comes to upgrading IBM FileNet P8. IBM recently released FileNet P8 5.5.X which means FileNet P8 5.1.X and 5.2.1.X are soon-to-be unsupported.
Have you ever walked through the Sleeping Bear Sand Dunes in Northern Michigan? It’s a really cool experience, but it’s also rather deceiving. Your goal is to walk to the Lake Michigan shoreline and for most of your journey through the dunes, you can see the lake in the distance – this is what makes it so deceiving.
First impressions count. That’s why the client onboarding process that banks provide has to be good. If a client has a bad experience with your bank while they’re trying to become a customer, what does that tell them about the rest of the experiences they’ll have? In a competitive market, banks have a lot to lose if their first impression isn’t an impressive one.
There are six values that we as Pyramidians hold that together make up our core – our foundation as an organization. Our basic, essential way of being and operating. We strive to display these values in everything we do. We look for them when interviewing candidates to join our team, and we challenge one another to bring these traits out of each other.
A lot of people think that robotic process automation (RPA) is a new technology that just came to fruition. This is not true. It is definitely a buzzword at the moment, but in actuality, RPA has been around for years. Remember when automated customer service systems first made their debut