Do you remember the comical collision of characters in the Reese’s Butter Cup commercials? Each holding their favorite treat (one chocolate and the other peanut butter), the two collide and give rise to the catchy line, “two great tastes that taste great together.”
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As ECM technology continues to evolve, solution providers create new content storage systems that boast better features, more attractive options and improved support over legacy systems. But to leverage a new system, an organization has to move all of its content (documents, files, annotations, metadata, etc.)
Two weeks on the job as Pyramid Solutions’ new Marketing Associate, a woman on the Banking & Financial Services Team not much older than me approached me with a pink Nerf gun in hand. She handed it to me and left me with words that haunted me for several days: You’re going to need this.
Since IBM launching FileNet P8, workflow-related tools such as Process Designer, Process Administrator and Process Tracker have typically been launched from Workplace XT (WPXT). However, recent versions of P8 shift more and more functionality to newer UIs like Advanced Console for Content Engine (ACCE) and IBM Content Navigator (ICN).
Optical character recognition (OCR) a.k.a. capture technology has been around for a long time – like 103-years-long-time. You can trace it back to 1914 when Emanuel Goldberg developed a machine that read characters and converted them into standard telegraph code. In the days of Goldberg, this was an innovative technology on its own, but today, it is just one slice of the document processing technologies available to businesses.
Technicians struggle to rise above their everyday problems and look at the big picture, but it’s a necessary thing to do. To articulate a purpose and a strategy for IBM FileNet, you must identify how it will align with corporate directives and initiatives. After all, a company must be committed to the technology for the long run – to own it, staff for it, leverage it and count on it for business success and competitive advantage.