Have you ever walked through the Sleeping Bear Sand Dunes in Northern Michigan? It’s a really cool experience, but it’s also rather deceiving. Your goal is to walk to the Lake Michigan shoreline and for most of your journey through the dunes, you can see the lake in the distance – this is what makes it so deceiving.
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First impressions count. That’s why the client onboarding process that banks provide has to be good. If a client has a bad experience with your bank while they’re trying to become a customer, what does that tell them about the rest of the experiences they’ll have? In a competitive market, banks have a lot to lose if their first impression isn’t an impressive one.
There are six values that we as Pyramidians hold that together make up our core – our foundation as an organization. Our basic, essential way of being and operating. We strive to display these values in everything we do. We look for them when interviewing candidates to join our team, and we challenge one another to bring these traits out of each other.
A lot of people think that robotic process automation (RPA) is a new technology that just came to fruition. This is not true. It is definitely a buzzword at the moment, but in actuality, RPA has been around for years. Remember when automated customer service systems first made their debut
Get rid of paper-based processes in your banking and financial institution.
If your organization currently uses IBM FileNet Capture, your operations are at risk. IBM recently announced that they will discontinue support for IBM FileNet Capture on September 30, 2019.