The way your internal processes operate directly affects the kind of customer service your organization provides. As customer experience is a top driver for automation with today’s P&C providers, many of them are turning to robotic process automation for several reasons.
Listen to Jay Sarzen, Senior Analyst at Aite Group, and Will Sellenraad, Insurance Principal at Pyramid Solutions, to hear how P&C providers are using RPA to focus their claims departments more on customer interactions by automating necessary low value added tasks.
During the webinar, we dissect the claims process from assessments to payouts to fraud management and pinpoint the areas where RPA can automate and accelerate your claims process, in-turn providing your customers with a better overall experience.
Here’s what we’ll cover:
- The changing landscape for P&C providers
- What is hyperautomation and a proven crawl, walk, run approach
- An overview of RPA and where it can be applied to the claims process
Watch today to see how robotic process automation can help you exceed your customer’s expectations.
Senior Analyst, Aite Group
Principal of Insurance, Pyramid Solutions