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RPA for P&C Claims Process


The way your internal processes operate directly affects the kind of customer service your organization provides. As customer experience is a top driver for automation with today’s P&C providers, many of them are turning to robotic process automation for several reasons.

Listen to Jay Sarzen, Senior Analyst at Aite Group, and Will Sellenraad, Insurance Principal at Pyramid Solutions, to hear how P&C providers are using RPA to focus their claims departments more on customer interactions by automating necessary low value added tasks.

During the webinar, we dissect the claims process from assessments to payouts to fraud management and pinpoint the areas where RPA can automate and accelerate your claims process, in-turn providing your customers with a better overall experience.

Here’s what we’ll cover:

  • The changing landscape for P&C providers
  • What is hyperautomation and a proven crawl, walk, run approach
  • An overview of RPA and where it can be applied to the claims process

Watch today to see how robotic process automation can help you exceed your customer’s expectations. 




Jay Sarzen

Jay Sarzen

Senior Analyst, Aite Group

Jay Sarzen is a senior analyst with Aite Group’s P&C Insurance practice. He brings over 15 years of experience delivering strategic advice to a wide variety of clients, primarily in financial services.
Will Sellenraad

Will Sellenraad

Principal of Insurance, Pyramid Solutions

Will Sellenraad has over 25 years of experience working with content management and data analytics. He is known for helping drive innovation and data solutions for P&C, life, health, and disability insurance carriers.

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