Now Browsing: Blog (ECM)

What are Content Services?

What are Content Services?

Content services represents a new way of thinking about how content and data should be managed in a business environment. In the past with “ECM,” the importance of managing content was mostly placed on how it would be stored and organized. Content services prioritize insights that can be extracted and analyzed from the content.

5 Things You Need to Know About IBM’s Business Automation Workflow

5 Things You Need to Know About IBM’s Business Automation Workflow

IBM’s Business Automation Workflow (BAW) is a combination of IBM Case Manager (ICM) and IBM Business Process Manager (BPM). This means that IBM has brought case management and BPM features into a single tool: BAW. Read on to see what you need to know to begin taking advantage of BAW’s new features.

RPA Speed-Dating: Automation Anywhere Bots

RPA Speed-Dating: Automation Anywhere Bots

Before you jump right in to an Automation Anywhere RPA solution, it’s important to understand that Automation Anywhere’s bots have very different capabilities and are not “one-size-fits-all.” It’s important to understand your business needs and current environment to find your perfect ‘bot’ match.

Why Banks Struggle to Streamline Paperless Banking

Why Banks Struggle to Streamline Paperless Banking

The demand from today’s customers for digital banking is here and is not going away anytime soon, but the reality is banks are still struggling to make the jump. The two biggest problems that banks face when considering how to streamline paperless banking lie in the infrastructure of the banks.

Why ECM Is Evolving Into Content Services

Why ECM Is Evolving Into Content Services

Even though the concepts of ECM and content services are supposed to accomplish the same things, the change has to do with the core infrastructure of a company and how enterprise compliance and system integrations can be made easier. The meaning of ECM evolved as the need for storing content on one platform began to dwindle. How organizations manage their content based on their particular initiatives became more important than how and where the content was being stored.