Pyramid eXpeditor for Case

IBM Case Manager is a great tool with many capabilities and functions – but what if you could do more with it? What if you could plug in additional capabilities to improve your insight and make better decisions?

We have just the thing: Pyramid eXpeditor™ for Case. Built to work seamlessly with IBM Case Manager, Pyramid eXpeditor for Case is a set of tools that help organizations process work even more effectively. The ability to coordinate tasks and select, manage and process information from a single interface, gives your team the freedom to collaborate, effectively manage cases and more.

Document Viewer

Lightening-Fast Document Review

You may just have to see this to believe it. The high-speed Bookmarking Viewer displays documents and images as fast as they load so you can browse, search for words, and manage annotations sooner. Our unique bookmarking capability identifies key document information and provides one-click access so you get answers fast.

Cross Repository Searching

Find What You're Looking For

Our NEW Case Explorer search function helps you find documents, folders, bookmarks, tasks and more deep in the roots of your IBM P8 and CMIS repositories and perform tasks right from the search. You can also configure searches to render results in a graphical or tabular reports if desired.

IBM Case Manager Checklists

Supercharged Checklists

Provide users with a single reference point for all the steps and documentation needed to complete any task within a process. Worksheets group prescribed checks, tasks, actions and internal comments while triggering workflows. Record any actions and decisions taken enabling increased visibility and control.
Case Manager Document tagging capability

Understand Content Better With Tags

Tag documents to indicate status or purpose within a case and organize them by assigning a process-specific description and icon.

IBM Case Manager Work In Baskets

In-baskets That Increase Productivity

Case In-Baskets coordinate work by case, keeping you in control. They’re flexible to accommodate changing business needs and workloads, and simple enough to deliver an increase in employee productivity.
Document Bookmarking Capability

Bookmark Important Pages

Bookmarks are a way to automatically extract and categorize key document information so you can make informed decisions sooner. Authorized users can configure the categories so you stay in front of changing business requirements.

Pyramid eXpeditor for Case has a host of IBM Case Manager components. Here are some additional ones:

  • Case Comments Feed: Record all of your case, task and document conversations to add intelligence and context to case decisions and details.
  • Case Details: View all your documents and key properties in a configurable, tabular display.
  • Case Header: See the name, Comments Feed and comments count of a case.
  • Case Hold Configuration: Put a case on hold until it receives specific criteria such as task completion, document arrival, or a date.
  • Split/Merge: Combine documents together or split a document into two.
  • Status Bar: Get a quick view of a case status.

See how our clients are obtaining the outcomes they desire with Pyramid eXpeditor for Case.

quotations2“Improved case management capabilities will allow our employees to move away from repetitive, manual work and focus on delivering an exceptional customer experience. Teams will be able to handle a greater volume of work more efficiently so they can provide fast, high-quality service. All of this will go a long way in helping Great American Insurance Group’s Property & Casualty Group meet the needs of today’s customers, sharpening our competitive advantage and supporting continued growth.”

-Divisional AVP – Enterprise Content Management, Property & Casualty Group IT Division – Great American Insurance Group


Stretch Your Case Management System

Pyramid eXpeditor for Case extends the functionality of IBM Case Manager to streamline case processing, improve user productivity, and enhance the customer experiences.

Increase performance.

See, control and manage cases from a single interface.

Drive effectiveness.

Understand, track and report on actionable work to avoid bottlenecks. 

Take control.

Customize features without the need of the IT department.

Pyramid eXpeditor for Case

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