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Empowering Insurance Innovation: Unleashing the Potential of IBM FileNet and Intelligent Automation

Having invested significantly in your IBM FileNet content management and workflow solutions over the years, adapting to today’s digital demands can pose a considerable challenge. Drawing on 25 years of experience in implementing insurance solutions, Pyramid is poised to help you swiftly transform this investment to effectively address current business challenges.

We specialize in identifying hidden roadblocks within your existing infrastructure, impacting both technology and application modernization. Our expertise extends to maximizing the benefits of intelligent automation, particularly in key processes such as onboarding, underwriting, claims handling, policy administration, and more. This results in enhanced operational efficiency and compliance, fostering customer loyalty and providing you with a competitive edge in the dynamic digital landscape.

We Work with Amazing Companies

Atlantic Casualty
Atlantic Casualty
Frost Bank's Journey to Paperless_Real Time Client Interactions
Frost Bank's Journey to Paperless_Real Time Client Interactions

Discover the Very Real Benefits
of Unlocking Your Digital Potential

World-class
Automation
Best-of-breed capabilities include intelligent document processing, data capture, complex case management, process analytics, workflow intelligence, and robotic process automation
Higher
Productivity
We find bottlenecks in your workflows and optimal targets for automation –  driving an average of 3x boost in productivity.
Bigger
Transformation Impact
We help you evolve your IBM FileNet investments to meet future challenges by assessing your current environment and building a comprehensive strategy and roadmap, based on your unique path forward.
Exceptional
Customer Journeys
Bring speed and sophistication to all customer interactions – increasing customer acquisition, loyalty and retention.
Smart Document
Processing
Pyramid helps you manage structured and unstructured information at high volume –  pulling relevant customer and operational intelligence out of your information.

“Without IBM and Pyramid Solutions, I don’t think we could have progressed as quickly to put ourselves in such a strong position for the future. Being able to count on such valuable support from our vendors gives us great confidence that this project will be a success.”

“Without IBM and Pyramid Solutions, I don’t think we could have progressed as quickly to put ourselves in such a strong position for the future. Being able to count on such valuable support from our vendors gives us great confidence that this project will be a success.”

Great American Insurance Group

Divisional AVP – Enterprise Content Management, Property & Casualty Group IT Division

Resources and Case Studies
for Insurance

Case Study: EMPLOYERS

In today’s highly competitive insurance environment, customer experience is the number one attribute customers seek. Find out how EMPLOYERS Insurance Group revamped claims processing and upgraded their policy management system with Pyramid and IBM.

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Case Study: Atlantic Casualty

An A+ AM Best Insurer transforms its operations by replacing outdated systems. This overhaul not only minimizes manual efforts but also enhances insights, paving the way for future improvements.
 

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Case Study: BCBS Kansas

A top insurer serving over 960,000 clients with individual, family, and group, and employer plans streamlines operational expenses that were going through the roof and employee productivity that was going downhill

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Case Study: Wawanesa

One of the largest P&C insurers in the industry goes completely paperless – from policy applications and customer quotes to invoicing

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Case Study: AAA Life

Top Life Insurance provider with over 1.3M active policies dramatically reduces customer onboarding abandonment rates with IBM FileNet P8 Integration
 

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Case Study: Great American Insurance

To provide customers with faster and more personalized service, a top-rated insurer accelerates response to customers by streamlining underwriting and claims handling
 

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EBOOK

So, you are moving to IBM Business Automation Workflow.  Are you ready?

Don’t go blind into your IBM Business Automation Workflow migration. Our all-in-one guide gives you the expert knowledge you need to make a successful migration, from planning to execution, ensuring a smooth transition.

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RESEARCH INSIGHTS

Top Insurance Trends – The Future of IBM FileNet Investments

Insurance companies that invested in content management systems over the past years face stiff headwinds. Shift to cloud, new business models, insuretech and AI. See the latest research on how your peers are evolving.

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WHITEPAPER

RPA in insurance – Find out how your competition is using RPA today.

Customers are seeking insurance companies with fast, simple processes. Robotic process automation (RPA) can help and is accelerating processes in 4 of the top 10 US insurers today. Are you ready?

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Find out how Pyramid can help you realize your digital potential

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