Insurance Carrier Executes IBM Datacap Assessment and Roadmap
To Set Them Up For Success
A Case Study
Client Overview
For more than 110 years, our client has been building meaningful relationships with their customers, employees and surrounding communities. They offer a broad variety of life insurance, retirement annuities, accident and health insurance, pension plan products and services, credit and property & casualty insurance for personal lines, agribusiness, and commercial businesses.
The Challenge
Our client set out a path to enable IBM Datacap across the enterprise — knowing its potential benefits. However, the transition to an enterprise application was moving extremely slow due to their frustrations from using an outdated capture environment, InputAccel.
They wanted to expand IBM Datacap as fast as possible, but before doing so, they needed to confirm that the initial environment built was following best practices.
Additionally, the provider wanted to make sure that their IT team would be up to speed, especially in regard to deployment methodology — a key component for our client.
They searched for a partner that had the in-depth knowledge and understanding of IBM Datacap with the ability to effectively train their IT team. As part of their search, they came across Pyramid Solutions.
Our Innovative Solution
Working side by side with the provider, we did a holistic review of their current IBM Datacap environment by performing a comprehensive walk-through of their processes and the environment’s current functionality and identified problem areas.
From there we provided a step-by-step blueprint to guide the provider on how to expand IBM Datacap throughout the rest of the enterprise following best practices and scalability recommendations based on our past implementation experience.
As a result, the provider was able to quickly leverage the capabilities and benefits of a leading capture tool, IBM Datacap, across the enterprise.
Technology Used:
- EIBM Datacap
- EPyramid Solutions' Assessment and Roadmap Package
Our Exceptional Results
Step-by-Step Action Plan
One-on-One Mentorship
IBM Datacap Best Practices
Ensure your IBM Datacap environment is functioning as efficiently as possible.
No one wants to find that there’s an issue with their application years down the line that’ll cost them a hefty investment. If you need the assurance to know your applications are well-working and safe from issues, let us know. We’re experts in dealing with business process management applications, case and content management systems, IBM environments and intelligent automation technology.