A new client jumping ship during onboarding is every bank’s nightmare. Studies show that clients abandon an onboarding process because it’s too long or cumbersome. When this happens, you waste valuable resources and lose an invaluable customer. Avoid client abandonment with these five essential tools and tactics.
Now Browsing: Mortgage
“We are embracing technological innovation and making banking even easier for our customers. And we are developing a new generation of bankers equipped with the knowledge, skills and integrity to take us into an even brighter future.”
We asked our clients how they use banking software to be successful. Discover what the top five answers were.
Nothing beats the MBA Annual Convention and Expo. The breadth and depth of speakers, industry information and networking opportunities are unparalleled. The convention will bring together professionals working in the single-family sector of the real estate finance industry, which is why we will be there loud and proud showcasing Pyramid eXpeditor for Mortgage.
Are your SLAs really improving customer satisfaction? According to the FDIC, “A well-designed SLA (service level agreement) will recognize and reward, or at least acknowledge good service.