We asked our clients how they use banking software to be successful. Discover what the top five answers were.
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Nothing beats the MBA Annual Convention and Expo. The breadth and depth of speakers, industry information and networking opportunities are unparalleled. The convention will bring together professionals working in the single-family sector of the real estate finance industry, which is why we will be there loud and proud showcasing Pyramid eXpeditor for Mortgage.
Are your SLAs really improving customer satisfaction? According to the FDIC, “A well-designed SLA (service level agreement) will recognize and reward, or at least acknowledge good service.
A top publicly traded consumer mortgage lender in Michigan offered poor service because of its aging technology. When customers inquired about their loan status, processors struggled to answer questions because they had limited visibility into where the loan actually was within the process.