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Why ECM Is Evolving Into Content Services

Why ECM Is Evolving Into Content Services

Even though the concepts of ECM and content services are supposed to accomplish the same things, the change has to do with the core infrastructure of a company and how enterprise compliance and system integrations can be made easier. The meaning of ECM evolved as the need for storing content on one platform began to dwindle. How organizations manage their content based on their particular initiatives became more important than how and where the content was being stored.

Five Things You Forgot About Client Onboarding

Five Things You Forgot About Client Onboarding

First impressions count, and unfortunately, 40% of consumers have been disappointed with their initial banking onboarding experience to the point where they abandon the process altogether. Banks have gotten complacent with their onboarding process. With so many changes in consumer behaviors, industry trends and technology offerings, it’s easy to put new client onboarding on the back burner.

Five Ways Banks Screw Up Client Onboarding

Five Ways Banks Screw Up Client Onboarding

First impressions count. That’s why the client onboarding process that banks provide has to be good. If a client has a bad experience with your bank while they’re trying to become a customer, what does that tell them about the rest of the experiences they’ll have? In a competitive market, banks have a lot to lose if their first impression isn’t an impressive one.