One of the most common questions clients ask us when designing an enterprise content management system is how to best define the document taxonomy.
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Q (Taylor Trapani): There are rumors circulating that Amazon applied to sell insurance – both life and property and casualty – in 37 states. What does this tell you about the insurance industry, that a national e-commerce powerhouse is contemplating joining?
A (Derick Deleo): I can’t speak to whether that is true or not, but there definitely is a concern with Amazon – and even Google or Apple for that matter – easily joining the insurance industry.
People frequently ask us what exactly ECM or enterprise content management means. ECM is the methodology of organizing and processing content leveraging tools that capture, manage, store, organize, analyze, preserve and deliver content such as documents related to an organization.