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New Year, New Tech: Insurance Technology Forecast for 2019

New Year, New Tech: Insurance Technology Forecast for 2019

Technologies like digital applications for clients and other advanced forms of product delivery dramatically changed insurance industry standards in 2018. In 2019, insurance CIOs should be paying attention to additional technologies such as machine learning and blockchain.

Five Things You Forgot About Client Onboarding

Five Things You Forgot About Client Onboarding

First impressions count, and unfortunately, 40% of consumers have been disappointed with their initial banking onboarding experience to the point where they abandon the process altogether. Banks have gotten complacent with their onboarding process. With so many changes in consumer behaviors, industry trends and technology offerings, it’s easy to put new client onboarding on the back burner.

What Sand Dunes and IBM FileNet P8 Have in Common

What Sand Dunes and IBM FileNet P8 Have in Common

Have you ever walked through the Sleeping Bear Sand Dunes in Northern Michigan? It’s a really cool experience, but it’s also rather deceiving. Your goal is to walk to the Lake Michigan shoreline and for most of your journey through the dunes, you can see the lake in the distance – this is what makes it so deceiving.

Five Ways Banks Screw Up Client Onboarding

Five Ways Banks Screw Up Client Onboarding

First impressions count. That’s why the client onboarding process that banks provide has to be good. If a client has a bad experience with your bank while they’re trying to become a customer, what does that tell them about the rest of the experiences they’ll have? In a competitive market, banks have a lot to lose if their first impression isn’t an impressive one.