Architecting, procuring, deploying and configuring an enterprise content management (ECM) system is a big undertaking, and once complete, many organizations feel “ECM exhausted.” They think that the system is “up” and should stay that way without much attention. Yet the reality of the business environment…
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A lot of people think that robotic process automation (RPA) is a new technology that just came to fruition. This is not true. It is definitely a buzzword at the moment, but in actuality, RPA has been around for years. Remember when automated customer service systems first made their debut
Advanced analytics in life insurance is all the rage. Insurers collect an abundant amount of data on their customers, but more often than not, this data slowly becomes dark data that is not leveraged. More specifically, an article by Deloitte predicts that by 2020, the total size of the digital universe will be 44 zettabytes (44 trillion gigabytes) — with 37% of that data not being used.
In the past, IBM has had conferences focused specifically on enterprise content management (ECM) like Information on Demand and Insight, but in the past few years, they’ve gradually melted all their conferences together into World of Watson in 2016 and IBM Think coming up in two weeks.
You know the Cheez-It commercial where the lab tech assesses how mature the wheel of cheese is? How would your organization’s enterprise content management (ECM) strategy do when put to the maturity test?