Empowering Your Claims Representatives

Insurance experts from IBM and Pyramid Solutions present a four-part webcast series discussing how insurance providers can make their claims processes smarter to increase departmental efficiency, reduce customer touches and pay claims faster. During the series, Will Sellenraad and Vincent Price discuss the insurance industry as a whole, tools that providers can utilize, and how Great American Insurance Group leveraged case management to increase productivity and improve outcomes.

Your claims reps are only as good as the tools provided to them. That’s why it’s the institution’s job to empower them by providing them with a variety of tools and tactics to successfully and efficiently process a claim. Watch a 10-minute webcast to learn about the different tools available.