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Enterprise Content Management Blog

Four-Step Guide to Enable Process Designer From IBM Content Navigator

Four-Step Guide to Enable Process Designer From IBM Content Navigator

Since IBM launching FileNet P8, workflow-related tools such as Process Designer, Process Administrator and Process Tracker have typically been launched from Workplace XT (WPXT). However, recent versions of P8 shift more and more functionality to newer UIs like Advanced Console for Content Engine (ACCE) and IBM Content Navigator (ICN).

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From the Pros: 6 Ways to Better Leverage IBM Datacap Services

From the Pros: 6 Ways to Better Leverage IBM Datacap Services

Optical character recognition (OCR) a.k.a. capture technology has been around for a long time – like 103-years-long-time. You can trace it back to 1914 when Emanuel Goldberg developed a machine that read characters and converted them into standard telegraph code. In the days of Goldberg, this was an innovative technology on its own, but today, it is just one slice of the document processing technologies available to businesses.

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The First Step to Building IBM FileNet System

The First Step to Building IBM FileNet System

Technicians struggle to rise above their everyday problems and look at the big picture, but it’s a necessary thing to do. To articulate a purpose and a strategy for IBM FileNet, you must identify how it will align with corporate directives and initiatives. After all, a company must be committed to the technology for the long run – to own it, staff for it, leverage it and count on it for business success and competitive advantage.

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The Monstrous Obstacle in Life Insurance Underwriting

The Monstrous Obstacle in Life Insurance Underwriting

Talk to any life insurance company and they will tell you that attending physician statements (APS) (also referred to as digital or electronic medical records) are the biggest delay in underwriting new applications. Ordering an APS is expensive ($50-$150 each), takes time to retrieve (10-30+ days) and is necessary for 20-30% of all life insurance applications (and if it is reinsurance, they require an APS for each application).

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31 Questions to Ask Your ECM Cloud Solution Provider

31 Questions to Ask Your ECM Cloud Solution Provider

There are a lot of things to consider when deploying a cloud solution: security, connectivity, maintenance, vendor. Without talking, understanding and planning for each element, a project can get messy and end up costing more than anticipated. To prevent this from happening, we compiled a list of questions every organization should ask before flying into the cloud.

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Disrupting Underwriting at the AHOU Annual Conference

Disrupting Underwriting at the AHOU Annual Conference

A 2014 Oxford University study concluded that jobs in the “service” and “sales and related” categories have high probability (greater than .7) of computerization (computerization is job automation by means of computer-controlled equipment). According to a McKinsey Global Institute report, the underwriting profession is vulnerable to having at least 35% of its tasks automated. Now, before you dust off your resume, let’s think about this a little further.

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Cognitive Capture Reducing Risk in Life Underwriting

Cognitive Capture Reducing Risk in Life Underwriting

Recent advances in cognitive technology make life insurance underwriters more effective at assessing policy applications. This technology allows life carriers to extract key data from documents, process it into relevant information, and present it back to Underwriters – all within the context of their normal application review process. Anecdotal evidence indicates that this can increase the productivity of underwriters by 30% when assessing complicated applications.

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Poor Visibility in The Mortgage Process Driving Customers to Abandon Onboarding

Poor Visibility in The Mortgage Process Driving Customers to Abandon Onboarding

Mystification is typically not a word that I like to associate with a process – especially if the process involves my money. Unfortunately, “mystification” best-fits my mortgage experience. I started the journey towards my dream home with what looked like a path of gold stones in front of me. I would take a step and stumble backward disappointed because I realized it was fool’s gold. I constantly had to ask my Loan Officer the same four questions over and over…

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