Enterprise Content Management Blog

3 Reasons Why Your Claims System is Putting You Behind the Competition

We live in a world where the internet can browse up to 1,000 megabytes of information in one second. Where the fastest car in the world, the Hennessy Venom GT can travel 400 feet in a second. And where we can even get a Jimmy John’s sandwich in 30 seconds. It’s no surprise then that today’s insurance customers expect the ability to submit a claim from any device and receive a fast and easy pay out process.

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IBM Content Navigator: Advanced Plug-in Service Development

An IBM Content Navigator (ICN) plug-in service is arguably one of the most flexible types of functionality you can add to ICN. An ICN plug-in service can be called from almost anywhere in ICN; the only stipulation is it must be called from a client-side asset like a plug-in action or a plug-in feature. ICN plug-in services can be configured to return almost anything and are primarily used to execute custom searches. They can also be used to work with third-party Java libraries and P8 specific APIs that cannot be accessed from client-side assets.

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