Enterprise Content Management Blog
FAQs of an IBM FileNet P8 Migration
System migrations are a necessary part of moving your business to the newest technologies. If you are looking to move to a new FileNet system, you will certainly need to understand this process. Despite understanding the end result of a migration, many managers don’t know the actual process of a migration and what it entails.
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Two Tools to Ensure a Successful IBM Case Manager Deployment
Making sure your IBM Case Manager solution deployment goes smoothly has everything to do with guaranteeing that you accounted for all the variables. The last thing you want when you finally make the move to production is for your users to show up Monday morning to a system that behaves differently than the one you just certified in TEST.
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Guide to Achieving IBM Professional Certification
I recently concluded working on a project with a client that needed a lot of assistance for even the smallest tasks. One of their employees was supposed to have a certification to serve as an Administrator, but never got it. This led to a lot of time lost on both sides.
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Customers Don’t Think in Terms of SLAs – They Just Want It Complete
Are your SLAs really improving customer satisfaction? According to the FDIC, “A well-designed SLA (service level agreement) will recognize and reward, or at least acknowledge good service.
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Reducing Waste in Your IBM FileNet System
Do you remember the comical collision of characters in the Reese’s Butter Cup commercials? Each holding their favorite treat (one chocolate and the other peanut butter), the two collide and give rise to the catchy line, “two great tastes that taste great together.”
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Eight Things to Consider to Avoid a Migration Disaster
As ECM technology continues to evolve, solution providers create new content storage systems that boast better features, more attractive options and improved support over legacy systems. But to leverage a new system, an organization has to move all of its content (documents, files, annotations, metadata, etc.)
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The Mortgage Industry Today-Chaotic or Spectacular? 23 Places to Find Out for Yourself
This is how I envision the mortgage industry today: A middle-aged woman dressed in a suit balancing on a unicycle on a platform that keeps moving. She is juggling five different objects and has a group of spectators shouting requests like “close your eyes!” and “juggle faster!”
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17 Enterprise Content Management Resources You Should Read Today
Have you ever been to a Cirque du Soleil show? I saw one for the first time in March and it was incredible. I saw “O” which is their water performance. It takes place in, around and above a 1.5-million-gallon-of-water pool.
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Is Your Life Underwriting Solution Innovative Enough?
So you say you have an innovative solution, eh? Some may have delivered this message with tremendous enthusiasm sometime in their career and some may have heard this message at least once.
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