Enterprise Content Management Blog

What Sand Dunes and IBM FileNet P8 Have in Common

Have you ever walked through the Sleeping Bear Sand Dunes in Northern Michigan? It’s a really cool experience, but it’s also rather deceiving. Your goal is to walk to the Lake Michigan shoreline and for most of your journey through the dunes, you can see the lake in the distance – this is what makes it so deceiving.

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Five Ways Banks Screw Up Client Onboarding

First impressions count. That’s why the client onboarding process that banks provide has to be good. If a client has a bad experience with your bank while they’re trying to become a customer, what does that tell them about the rest of the experiences they’ll have? In a competitive market, banks have a lot to lose if their first impression isn’t an impressive one.

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Thought Datacap Only Captured Text? Think Again.

It seems like every day there is a new IBM Watson tool for us to learn about. The ones that catch my attention are the ones that integrate with my world – a world that revolves around content and the services required to make the most of it. While at IBM Think, I had the opportunity to learn about Watson Visual Recognition and how it can be used to classify incoming content.

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Unleash the Power of Dark Data

Before I begin, let me assure you that dark data has nothing to do with evil forces or anything of the like, so you may now put down your holy water and call off the IT exorcist. Dark data is any data asset that an organization stores, but never uses.

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Insurance Innovation Tips from Farm Bureau

“The conservative reputation the industry enjoys has served to camouflage a tremendous track record of innovation.” – Deloitte | Despite its longstanding conservative, stoic persona the life insurance industry has always experienced innovation. The difference now is that insurance innovation has become the new face of the industry because of the adjective that’s been tacked on to it: disruptive.

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Why RPA is Not Your Silver Bullet

A lot of people think that robotic process automation (RPA) is a new technology that just came to fruition. This is not true. It is definitely a buzzword at the moment, but in actuality, RPA has been around for years. Remember when automated customer service systems first made their debut

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Disruptive Innovation Examples in the Insurance Industry

Gambling and life insurance – a surprising yet oddly appropriate pair. That’s what I thought as I walked through The Bellagio doors on a sunny, April day in Las Vegas. I wasn’t there to play games of chance though – I was at the 2016 LIMRA Life Insurance Conference to learn about disruptive innovation examples in insurance and how Pyramid Solutions can help the industry with advanced case management and analytics – honestly.

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