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Unleash the Power of Dark Data
Before I begin, let me assure you that dark data has nothing to do with evil forces or anything of the like, so you may now put down your holy water and call off the IT exorcist. Dark data is any data asset that an organization stores, but never uses.
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Insurance Innovation Tips from Farm Bureau
“The conservative reputation the industry enjoys has served to camouflage a tremendous track record of innovation.” – Deloitte | Despite its longstanding conservative, stoic persona the life insurance industry has always experienced innovation. The difference now is that insurance innovation has become the new face of the industry because of the adjective that’s been tacked on to it: disruptive.
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Why RPA is Not Your Silver Bullet
A lot of people think that robotic process automation (RPA) is a new technology that just came to fruition. This is not true. It is definitely a buzzword at the moment, but in actuality, RPA has been around for years. Remember when automated customer service systems first made their debut
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Modern Mortgage Workflow Infrastructure Improves Customer Service
A top publicly traded consumer mortgage lender in Michigan offered poor service because of its aging technology. When customers inquired about their loan status, processors struggled to answer questions because they had limited visibility into where the loan actually was within the process.
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Lender Increases Loan Audits in Post-Close Process
A top U.S. lender set a goal to become one of the largest non-bank originators in the nation, however, a major roadblock to achieving that goal was auditing loans before the secondary market.
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Mortgage Lender Gains Visibility and Efficiency in MSR Acquisition Audit
A national mortgage lender manually applied its audit policies every time it purchased Mortgage Servicing Rights (MSR) from business partners. Each audit must adhere to compliance standards and regulations, however, the manual effort to perform every audit was a bottleneck that made the process take weeks longer than necessary.
read moreInfographics
View All InfographicsHow to Make Your Bank Stand Out
We asked our clients how they use banking software to be successful. Discover what the top five answers were.
read morePyramid eXpeditor Versus Leading HTML5 Document Viewers
Every day we use tools that help us get our work done. But, how do you know when to upgrade the tools? Or if they’re obsolete because of advancements in technology?
read moreThe Truth About Traditional Claims Processing Systems
Five myths about claims processing and the facts that debunk them.
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IBM Automation 2018
We look forward to being an exclusive sponsor of IBM Automation 2018 — a premier digital business automation event. This one-day event is stuffed to the brim with sessions and vendors demoing products and teaching attendees about strategies…
read morePartnering With LOMA to Achieve Greater Success
By partnering with LOMA (Life Office Management Association), we are able to provide better solutions and services to our life insurance clients. Access to industry leaders and some of the industry's largest life insurance conferences will provide us with a platform...
read moreCreating Progress Through Sharing Knowledge With the IASA
For over 90 years, the IASA (Insurance Accounting & Systems Association) has been serving the educational needs of insurance industry professionals. The association is regarded by many as a high-quality resource with a variety of valuable programs. For this reason, it...
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ECM at Work for the Insurance Industry Webcast
Out of the 23 top global insurers, 19 use IBM Enterprise Content Management (ECM) software to manage content. These insurers have a wide range of applications, and content with varying degrees of complexity. It is no surprise then, that so many turn to IBM...
Focusing on Smarter Claims Processing
In part four, experts discuss how insurers are able to capture, protect, activate, analyze and engage their content for smarter claims processing and how Great American Insurance Group is using it today.
Making the Case in Claims Processing
Your claims reps are only as good as the tools provided to them. That’s why it’s the institution’s job to empower them by providing them with a variety of tools and tactics to successfully and efficiently process a claim.
Additional Resources
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Common Challenges With an IBM FileNet P8 System
Architecting, procuring, deploying and configuring an enterprise content management (ECM) system is a big undertaking, and once complete, many organizations feel “ECM exhausted.” They think that the system is “up” and should stay that way without much attention. Yet the reality of the business environment…
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IBM Datacap Cheat Sheet
From paths to DCO properties to tips and tricks, our cheat sheet will help you incorporate smart features into your IBM Datacap solution.
read moreFive Essential Banking Onboarding Tools
A new client jumping ship during onboarding is every bank’s nightmare. Studies show that clients abandon an onboarding process because it’s too long or cumbersome. When this happens, you waste valuable resources and lose an invaluable customer. Avoid client abandonment with these five essential tools and tactics.
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