Mar 9, 2016 | Banking, Enterprise Content Management, News (ECM)
Two of our core values as a company are to build extraordinary partnerships and lasting relationships. We invest in our relationships and business partners because our clients expect thought leadership and knowledge to yield visionary solutions.
Mar 8, 2016 | Blog (ECM), Claims (ECM), Enterprise Content Management, Insurance
Every person that works in a claims department has had one of those moments where they drop their head into their hands in frustration with the system they use to process claims. From working day in, day out in the insurance field, we learned what exactly causes these...
Mar 7, 2016 | Case Manager, Content Navigator, Enterprise Content Management, FileNet, News (ECM), Pyramid eXpeditor
Pyramid Solutions is happy to announce that the latest upgrade of Pyramid eXpeditor now supports IBM CM8 and CMIS repositories and has feature upgrades.
Feb 23, 2016 | Advanced Case Management, Blog (ECM), Case Manager, Content Navigator, Enterprise Content Management
IBM Case Manager (ICM) provides an excellent framework for custom widget development. Users can use the widgets alone or alongside out-of-the-box (OOTB) widgets. Custom widgets provide greater functionality including, but not limited to…
Feb 17, 2016 | Banking, Blog (ECM), Enterprise Content Management, Trust & Wealth (ECM)
Offering an exceptional client experience is critical to attracting and retaining long-term trust and wealth clients. We’ve identified three essential keys that open the door to superb customer service.
Feb 9, 2016 | Blog (ECM), Claims (ECM), Enterprise Content Management, Insurance
We live in a world where the internet can browse up to 1,000 megabytes of information in one second. Where the fastest car in the world, the Hennessy Venom GT can travel 400 feet in a second. And where we can even get a Jimmy John’s sandwich in 30 seconds. It’s no surprise then that today’s insurance customers expect the ability to submit a claim from any device and receive a fast and easy pay out process.
Jan 19, 2016 | Banking, Blog (ECM), Enterprise Content Management, Mortgage (ECM), Treasury Management (ECM), Trust & Wealth (ECM)
By , Marketing Executive Today’s banks are in a neck-and-neck race to obtain market share and keep it. Customers are becoming increasingly frustrated with traditional banking services utilizing outdated legacy systems that result in slower service, so they...
Jan 12, 2016 | Advanced Case Management, Blog (ECM), Case Manager, Content Navigator, Content Services, Enterprise Content Management
An IBM Content Navigator (ICN) plug-in service is arguably one of the most flexible types of functionality you can add to ICN. An ICN plug-in service can be called from almost anywhere in ICN; the only stipulation is it must be called from a client-side asset like a plug-in action or a plug-in feature. ICN plug-in services can be configured to return almost anything and are primarily used to execute custom searches. They can also be used to work with third-party Java libraries and P8 specific APIs that cannot be accessed from client-side assets.
Jan 5, 2016 | Blog (ECM), Claims (ECM), Enterprise Content Management, Insurance, Life Underwriting (ECM), P&C Underwriting (ECM)
Many paper-intensive industries like Insurance, see the operational benefits inherent in efficiently receiving arriving content such as email, fax, video, paper and photos into the right claim case. Employees can get to work sooner and complete work without having to...
Nov 30, 2015 | Advanced Case Management, Case Manager, Content Navigator, Content Services, Enterprise Content Management, News (ECM), Pyramid eXpeditor
You heard right! Pyramid Solutions released a set of IBM Content Navigator Plug-ins that include Document Split & Merge, Document Tagging & Bookmarking, Context-Based Searching and Business Enabled Configurations. Never before have content management systems...
Nov 24, 2015 | Advanced Case Management, Blog (ECM), Case Manager, Content Navigator, Content Services, Enterprise Content Management, Pyramid eXpeditor
IBM Content Navigator provides a fantastic mechanism to include custom functionality through the use of plug-ins. Plug-ins can be a bit intimidating, so here are some basics for developing plug-ins for IBM Content Navigator. To start, let’s quickly understand the different functionalities you can add within Content Navigator.
Nov 16, 2015 | Blog (ECM), Enterprise Content Management
We heard a lot during the 2015 IBM Insight Conference about Big Data and obtaining insights from that data. A phrase that stuck with me on the very first day was ” data without purpose is simply – data”.Data is around us everywhere, being generated...