In order for you to understand this story, there’s something you should know about me: I am a little bit of a control freak. Okay you got me – it’s more than a little bit, I am a control freak. I like to understand processes, timelines and next steps and control them as much as possible. I schedule my day out to maximize efficiency, I hate being late, and I try to always be one step ahead. This is not a story of efficiency and timeliness though.
The typical customer experience for purchasing software, IT hardware, or even professional services looks a little something like this: You do some online research, read reviews and articles in journals and magazines (online or in print) and/or talk to your peers inside or outside of your organization or even go as far as hiring a consultant. Then after a while, you narrow your choices down to one or more vendors that you may evaluate even further – perhaps having the vendors perform a proof of concept or provide a demo. You’re a customer in this scenario.
PX 4.0 includes a brand-new Bookmarking Viewer, that promises significant performance advantages and boasts major enhancements to existing features like Bookmarks, Tags, Split/Merge and Content Explorer.
“Stateside Insurance” is a fictional P&C insurance client. This is a story demonstrating how our life underwriting solution helps many similar insurers overcome common content and case management challenges.
A lot of our clients were unsure about attending IBM World of Watson (WoW) this year. As an IBM ECM (enterprise content management) Business Partner, we too were skeptical about being a Gold Sponsor. I mean, it’s Watson, c’mon! What could be more intimidating?
Two of our ECM Senior Systems Engineers outsmarted the competition at a recent IBM Watson Developer Conference. Out of 1,000 developers invited to compete in an online coding challenge, our guys placed first and second.
The Kent County office processes hundreds of invoices every day using IBM Datacap. After 10 years their current version of the software was aging causing limitations and issues to rise to the surface. Still wanting to leverage IBM Datacap, the IT Department reached out to IBM for support, who recommended us, Pyramid Solutions.
It feels like the banking industry changes every day. I’m constantly told new trends, technologies and predictions, what to do, and who to target. It’s easy to get weighed down by everything. To gain some clarity and hear from true experts, our Banking and Financial Services Team, including myself, attended and sponsored American Banker’s Digital Banking 2016 in New Orleans.
Do you ever wonder if the words you write convey the tone you’re intending? Or have you ever read something and misinterpreted the tone?
Five myths about claims processing and the facts that debunk them.