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Enterprise Content Management

Top Challenges for Mortgage Lenders: Wasted Time Driving Customer Abandonment

Top Challenges for Mortgage Lenders: Wasted Time Driving Customer Abandonment

In order for you to understand this story, there’s something you should know about me: I am a little bit of a control freak. Okay you got me – it’s more than a little bit, I am a control freak. I like to understand processes, timelines and next steps and control them as much as possible. I schedule my day out to maximize efficiency, I hate being late, and I try to always be one step ahead. This is not a story of efficiency and timeliness though.

How a Client-Centric Outlook Sets Us Apart

How a Client-Centric Outlook Sets Us Apart

The typical customer experience for purchasing software, IT hardware, or even professional services looks a little something like this: You do some online research, read reviews and articles in journals and magazines (online or in print) and/or talk to your peers inside or outside of your organization or even go as far as hiring a consultant. Then after a while, you narrow your choices down to one or more vendors that you may evaluate even further – perhaps having the vendors perform a proof of concept or provide a demo. You’re a customer in this scenario.

What is Pyramid eXpeditor for Content?

What is Pyramid eXpeditor for Content?

What is Pyramid eXpeditor for Content? Pyramid eXpeditor for Content is a set of plug-in components developed to extend IBM Content Navigator capabilities and tools. It helps organizations find, view and characterize documents so they can complete work faster and more...
Banking Industry Trends: 5 Things Not to Do

Banking Industry Trends: 5 Things Not to Do

It feels like the banking industry changes every day. I’m constantly told new trends, technologies and predictions, what to do, and who to target. It’s easy to get weighed down by everything. To gain some clarity and hear from true experts, our Banking and Financial Services Team, including myself, attended and sponsored American Banker’s Digital Banking 2016 in New Orleans.