Mar 9, 2017 | Advanced Case Management, Case Manager, Content Services, Enterprise Content Management, Other (ECM)
By combining IBM Predictive Analytics and Bluemix tools, you can tell which tasks, data and documents will lead a case to a more successful completion. These tools can extend both on-premise and cloud solutions that you may already have. We use predictive analytics to make a standard case solution smarter. This means knowledge workers can make decisions guided by cognitive components. With each case processed, the tool becomes more knowledgeable and accurate, taking case solutions to the next level. Below is a presentation we gave at IBM World of Watson.
Mar 9, 2017 | Banking, Enterprise Content Management, Mortgage (ECM), Other (ECM), Treasury Management (ECM), Trust & Wealth (ECM)
When businesses do not uphold service level agreements (SLAs) customer satisfaction drops, operational costs rise, and management oversight complicates. Discover how Pyramid Solutions uses IBM Bluemix, SPSS and IBM Case Manager to help businesses monitor and manage SLAs in the onboarding process. Below is a presentation we gave with Union Bank at IBM World of Watson.
Mar 9, 2017 | Advanced Case Management, Banking, Content Services, E-Signature, Enterprise Content Management, Other (ECM)
The MUFG Union Bank (MUB) Transaction Banking Department undertook a multi-year initiative to shorten new customer onboarding time with the ultimate goal of business growth. During this initiative, MUB captured a myriad of data. Now that the initial foundation is set, the real fun begins. This data provides newfound visibility into MUB’s processes that will propel it from a position of catch-up to market leader. Flip through a presentation we gave at IBM World of Watson about how Union Bank reduced onboarding times.
Mar 6, 2017 | Banking, Mortgage (ECM), News (ECM)
Our Banking & Financial Services Team is pumped to be a sponsor at this year’s MBA’s National Secondary Market Conference and Expo. On April 30-May 2, Pyramid Solutions and industry leaders from residential and capital markets will join wholesale and correspondent lenders at the New York Marriott Marquis in New York City.
Mar 6, 2017 | Advanced Case Management, Content Services, Enterprise Content Management, Infographics (ECM), Pyramid eXpeditor
Every day we use tools that help us get our work done. But, how do you know when to upgrade the tools? Or if they’re obsolete because of advancements in technology?
Mar 6, 2017 | Advanced Case Management, Blog (ECM), Cloud, Content Services, Enterprise Content Management
There are a lot of things to consider when deploying a cloud solution: security, connectivity, maintenance, vendor. Without talking, understanding and planning for each element, a project can get messy and end up costing more than anticipated. To prevent this from happening, we compiled a list of questions every organization should ask before flying into the cloud.
Feb 20, 2017 | Blog, Blog (ECM), Enterprise Content Management, Insurance, Life Underwriting (ECM)
A 2014 Oxford University study concluded that jobs in the “service” and “sales and related” categories have high probability (greater than .7) of computerization (computerization is job automation by means of computer-controlled equipment). According to a McKinsey Global Institute report, the underwriting profession is vulnerable to having at least 35% of its tasks automated. Now, before you dust off your resume, let’s think about this a little further.
Feb 14, 2017 | Advanced Case Management, Case Manager, Content Navigator, Content Services, Enterprise Content Management, Pyramid eXpeditor, Videos, Videos (ECM)
See how fast the Pyramid eXpeditor Bookmarking Viewer really is in this short video.
Feb 8, 2017 | Enterprise Content Management, Insurance, Life Underwriting (ECM), News (ECM)
Pyramid Solutions is excited to attend and sponsor the Association of Home Office Underwriters (AHOU) 16th Annual Conference: Appetite for Disruption.
Feb 8, 2017 | Blog (ECM), Capture, Enterprise Content Management, Insurance, Life Underwriting (ECM)
Recent advances in cognitive technology make life insurance underwriters more effective at assessing policy applications. This technology allows life carriers to extract key data from documents, process it into relevant information, and present it back to Underwriters – all within the context of their normal application review process. Anecdotal evidence indicates that this can increase the productivity of underwriters by 30% when assessing complicated applications.
Feb 6, 2017 | Banking, Blog (ECM), Enterprise Content Management, Mortgage (ECM)
Mystification is typically not a word that I like to associate with a process – especially if the process involves my money. Unfortunately, “mystification” best-fits my mortgage experience. I started the journey towards my dream home with what looked like a path of gold stones in front of me. I would take a step and stumble backward disappointed because I realized it was fool’s gold. I constantly had to ask my Loan Officer the same four questions over and over…
Jan 26, 2017 | Banking, Blog (ECM), Enterprise Content Management, Mortgage (ECM)
In Part One of my epic mortgage experience, you got a small glimpse of my tendencies and personality. I clearly was frustrated with the amount of time wasted in the first few days of the process, but that frustration doesn’t compare to how irritating the next steps were.
