Jul 23, 2018 | Advanced Case Management, Blog (ECM), Content Services, Enterprise Content Management
In March 2018 IBM announced details of the merger of several products to create the IBM Automation Platform for Digital Business. This represents a change in focus from traditional enterprise content management (ECM) to DBA or digital business automation – a term that gained momentum and is used beyond the scope of IBM.
Jul 18, 2018 | Banking, Blog, Blog (ECM), Mortgage (ECM), Treasury Management (ECM), Trust & Wealth (ECM)
First impressions count. That’s why the client onboarding process that banks provide has to be good. If a client has a bad experience with your bank while they’re trying to become a customer, what does that tell them about the rest of the experiences they’ll have? In a competitive market, banks have a lot to lose if their first impression isn’t an impressive one.
Jul 10, 2018 | Blog (ECM), Capture, Content Services, Datacap
It seems like every day there is a new IBM Watson tool for us to learn about. The ones that catch my attention are the ones that integrate with my world – a world that revolves around content and the services required to make the most of it. While at IBM Think, I had the opportunity to learn about Watson Visual Recognition and how it can be used to classify incoming content.
Jun 4, 2018 | Advanced Case Management, Blog (ECM), Capture, Content Services, Enterprise Content Management
Before I begin, let me assure you that dark data has nothing to do with evil forces or anything of the like, so you may now put down your holy water and call off the IT exorcist. Dark data is any data asset that an organization stores, but never uses.
Jun 1, 2018 | Advanced Case Management, Capture, Cloud, Content Services, Datacap, Decision Management, Enterprise Content Management, FileNet, News (ECM), RPA
We look forward to being an exclusive sponsor of IBM Automation 2018 — a premier digital business automation event. This one-day event is stuffed to the brim with sessions and vendors demoing products and teaching attendees about strategies…
May 29, 2018 | Advanced Case Management, Content Services, FileNet, White Papers (ECM)
Architecting, procuring, deploying and configuring an enterprise content management (ECM) system is a big undertaking, and once complete, many organizations feel “ECM exhausted.” They think that the system is “up” and should stay that way without much attention. Yet the reality of the business environment…
May 24, 2018 | Blog (ECM), Enterprise Content Management, Insurance, Life Underwriting (ECM)
“The conservative reputation the industry enjoys has served to camouflage a tremendous track record of innovation.” – Deloitte | Despite its longstanding conservative, stoic persona the life insurance industry has always experienced innovation. The difference now is that insurance innovation has become the new face of the industry because of the adjective that’s been tacked on to it: disruptive.
May 24, 2018 | Blog, Blog (ECM), Content Services, Enterprise Content Management, RPA
A lot of people think that robotic process automation (RPA) is a new technology that just came to fruition. This is not true. It is definitely a buzzword at the moment, but in actuality, RPA has been around for years. Remember when automated customer service systems first made their debut
May 22, 2018 | Blog (ECM), Claims (ECM), Enterprise Content Management, Insurance, Life Underwriting (ECM), P&C Underwriting (ECM)
Gambling and life insurance – a surprising yet oddly appropriate pair. That’s what I thought as I walked through The Bellagio doors on a sunny, April day in Las Vegas. I wasn’t there to play games of chance though – I was at the 2016 LIMRA Life Insurance Conference to learn about disruptive innovation examples in insurance and how Pyramid Solutions can help the industry with advanced case management and analytics – honestly.
May 16, 2018 | Blog (ECM), Life Underwriting (ECM)
Advanced analytics in life insurance is all the rage. Insurers collect an abundant amount of data on their customers, but more often than not, this data slowly becomes dark data that is not leveraged. More specifically, an article by Deloitte predicts that by 2020, the total size of the digital universe will be 44 zettabytes (44 trillion gigabytes) — with 37% of that data not being used.
May 15, 2018 | Blog, Blog (ECM), Capture, Content Services, Enterprise Content Management, FileNet
If your organization currently uses IBM FileNet Capture, your operations are at risk. IBM recently announced that they will discontinue support for IBM FileNet Capture on September 30, 2019.
Apr 1, 2018 | Insurance, Life Underwriting (ECM), News (ECM)
By partnering with LOMA (Life Office Management Association), we are able to provide better solutions and services to our life insurance clients. Access to industry leaders and some of the industry’s largest life insurance conferences will provide us with a platform to learn, test ideas and continually improve our current offerings.