May 26, 2016 | Advanced Case Management, Capture, Case Manager, Content Navigator, Datacap, Enterprise Content Management, Intelligent Automation Case Studies, Mortgage (ECM)
At the height of the mortgage boom, SunTrust Mortgage decided that a process that only captures 10% of documents was insufficient. The mortgage lender needed a workflow system that captured more documents to reduce the amount of paper and increase processing efficiency.
May 26, 2016 | Advanced Case Management, Enterprise Content Management, FileNet, Intelligent Automation Case Studies, Mortgage (ECM), Pyramid eXpeditor
If PMI was to retain its competitive edge, it needed to earn customer satisfaction through fast, efficient, consistently accurate service.
May 26, 2016 | Advanced Case Management, Capture, Content Services, Enterprise Content Management, Intelligent Automation Case Studies, Mortgage (ECM)
Flagstar’s corporate office in Michigan is the primary loan processing hub for its enterprise network of home loan centers and wholesale lending customers in all 50 states. Due to the variety of loan document types needing to be processed, Flagstar was having problems with data entry errors. The bank’s staff was forced to spend tremendous amounts of time reviewing loan documents and correcting mistakes.
May 26, 2016 | Claims (ECM), Enterprise Content Management, Insurance, Intelligent Automation Case Studies
Accelerating response to customers by streamlining underwriting and claims handling ECM processes.