Nov 20, 2018 | Advanced Case Management, Blog (ECM), Content Services, Enterprise Content Management
EDS (External Data Services) is an interface within IBM Content Navigator that allows users to access data from external data sources. Eric Moore explains why users should avoid EDS when it’s “stateless” and how it can be made “stateful” to improve business processes.
Oct 16, 2018 | Blog (ECM), Insurance, Life Underwriting (ECM)
By Will Sellenraad, Insurance Principal You know the spiel: underwriters are retiring, insurers have to act fast, there’s a big knowledge gap, etc. But just how big of a deal is this? I’ll let the numbers tell the story: Insurance industry employees will retire...
Oct 4, 2018 | Agile eXporter, Blog (ECM), Enterprise Content Management, Migrations
By Scott Maloney, Senior Project Manager One of your greatest fears just became a reality: your 15-year-old platform is going unsupported in 18 months. Meaning you have to manage what feels like an insurmountable task: a content migration. Crap. Now what do you do?...
Sep 17, 2018 | Blog (ECM), Insurance, Life Underwriting (ECM)
“The pace of change has never been this fast before and it’ll never be this slow again.” This quote nails the impact technology is having in all industries as the digital revolution matures. Technological impacts and the pace of change does vary from one industry to another and many single out insurance for being slower and behind.
Sep 13, 2018 | Advanced Case Management, Blog, Blog (ECM), Content Services, FileNet
I’ve done 50+ FileNet upgrade service projects in the past 10 years and I see clients make the same mistakes over and over when it comes to upgrading IBM FileNet P8. IBM recently released FileNet P8 5.5.X which means FileNet P8 5.1.X and 5.2.1.X are soon-to-be unsupported.
Aug 22, 2018 | Advanced Case Management, Blog (ECM), Content Services, Enterprise Content Management, FileNet
“Where are we going for lunch today?” Kyle, we haven’t even started the interview yet! We need to discuss upgrading IBM software before we discuss lunch. How many upgrades have you done in your career at Pyramid Solutions?
Aug 15, 2018 | Blog (ECM), Life Underwriting (ECM)
Ever heard of the saying “the struggle is real?” I think for life insurance underwriters, that should be their motto. Below is a quiz for you to reflect on what wastes the most time in your life underwriting process.
Aug 6, 2018 | Advanced Case Management, Blog, Blog (ECM), Content Services, Enterprise Content Management, FileNet
Have you ever walked through the Sleeping Bear Sand Dunes in Northern Michigan? It’s a really cool experience, but it’s also rather deceiving. Your goal is to walk to the Lake Michigan shoreline and for most of your journey through the dunes, you can see the lake in the distance – this is what makes it so deceiving.
Jul 23, 2018 | Advanced Case Management, Blog (ECM), Content Services, Enterprise Content Management
In March 2018 IBM announced details of the merger of several products to create the IBM Automation Platform for Digital Business. This represents a change in focus from traditional enterprise content management (ECM) to DBA or digital business automation – a term that gained momentum and is used beyond the scope of IBM.
Jul 18, 2018 | Banking, Blog, Blog (ECM), Mortgage (ECM), Treasury Management (ECM), Trust & Wealth (ECM)
First impressions count. That’s why the client onboarding process that banks provide has to be good. If a client has a bad experience with your bank while they’re trying to become a customer, what does that tell them about the rest of the experiences they’ll have? In a competitive market, banks have a lot to lose if their first impression isn’t an impressive one.
Jul 10, 2018 | Blog (ECM), Capture, Content Services, Datacap
It seems like every day there is a new IBM Watson tool for us to learn about. The ones that catch my attention are the ones that integrate with my world – a world that revolves around content and the services required to make the most of it. While at IBM Think, I had the opportunity to learn about Watson Visual Recognition and how it can be used to classify incoming content.
Jun 4, 2018 | Advanced Case Management, Blog (ECM), Capture, Content Services, Enterprise Content Management
Before I begin, let me assure you that dark data has nothing to do with evil forces or anything of the like, so you may now put down your holy water and call off the IT exorcist. Dark data is any data asset that an organization stores, but never uses.
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