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Offering an exceptional client experience is critical to attracting and retaining long-term trust and wealth clients. We’ve identified three essential keys that open the door to superb customer service.
We live in a world where the internet can browse up to 1,000 megabytes of information in one second. Where the fastest car in the world, the Hennessy Venom GT can travel 400 feet in a second. And where we can even get a Jimmy John’s sandwich in 30 seconds. It’s no surprise then that today’s insurance customers expect the ability to submit a claim from any device and receive a fast and easy pay out process.
By , Marketing Executive Today’s banks are in a neck-and-neck race to obtain market share and keep it. Customers are becoming increasingly frustrated with traditional banking services utilizing outdated legacy systems that result in slower service, so they...