By Marty Gulewicz, Engagement Manager, Banking & Financial Services
The MUFG Union Bank (MUB) Transaction Banking Department undertook a multi-year initiative to shorten new customer onboarding time with the ultimate goal of business growth. During this initiative, MUB captured a myriad of data. Now that the initial foundation is set, the real fun begins. This data provides newfound visibility into MUB’s processes that will propel it from a position of catch-up to market leader. The solution fueling its accelerated growth puts relevant information in the palm of every user’s hand. Below is a presentation we gave with Union Bank at IBM World of Watson.