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State of Michigan

IBM Datacap Implementation Reduces Processing Times for Department of Human Services by 77%

The Department of Human Services processes over 200,000 documents per day. The Department had a document management system, but the system did not have scanning and indexing capabilities. The State of Michigan purchased IBM Datacap to capture the high volume of incoming documents, then called on a Datacap Service Provider to help with the rest.

Download the case study to read how Pyramid Solutions helped the State of Michigan cut its processing times from 75 days to 17.